Returns & Exchanges

At S+S Hair & Beauty, we want you to be completely satisfied with your purchase; if you are not happy with your order, items can be returned within 30 days of receipt provided they are unopened and in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Log into your account or visit our returns portal with your order number and email address to start the process.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original box or a secure mailing bag to ensure they are not damaged during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.